The National Certificates N4-N6 in Tourism is accredited by the Department of Higher Education and Training and Quality assured by Umalusi.
The tourism industry is an exciting and fluid one in which students have to be committed, passionate and willing to display excellent customer service skills. A career in tourism is demanding and requires people with good interpersonal and communication skills, a dedication to quality and good service. Students are thus equipped with the necessary knowledge, practical skills, competence and understanding required for successful employment in the Tourism industry.
Career Options
Students will be employable in the various sectors of the Travel and Tourism industry in a junior position.
- Airline Ground Crew
- Car Rental Agents
- Foreign Exchange Agents
- Reservation Agents at Inter-City Coach companies
- Junior Travel Consultants
- Tour Operators
- Tourism Information Officer
- Cruise Consultant
- Front Office/Reservation Officers in the accommodation sector
What will I be able to do?
You will be equipped with the skills to provide the traveler with excellent customer service and to effectively and efficiently assist clients with reservations, information and assistance to make their travel experience memorable and hassle-free.
In which industries will I be able to work?
Tourism and Hospitality Industry
What could I do to further improve my skills and my chances of furthering my career?
After completing this qualification and achieving the necessary entry requirements at academic level you will be able to continue studying in a travel and tourism-related field at an institution specifically focused on education and training for this industry, eg. Et Rostec Technical FET College .
Students who successfully complete the qualification will also have the option of being awarded with the National N-Diploma in Tourism once you have completed an 18-month period of work experience in the industry. This N-Diploma is awarded by the Department of Higher Education and Training.
Programme Structure
What will I be studying during this course?
|
N4 CERTIFICATE (Semester 1) |
N5 CERTIFICATE (Semester 2) |
N6 CERTIFICATE (Semester 3) |
Enhancement Courses |
| Tourist Destinations N4 Travel Services N4 Tourism Communication N4 Travel Office Procedures N4 |
Tourist Destinations N5 Travel Services N5 Tourism Communication N5 Travel Office Procedures N5 |
Tourist Destinations N6 Travel Services N6 Travel Office Procedures N6 Hotel Reception N6 |
Amadeus (this is optional and is not included in the course fee) Within Africa Fares and Ticketing (Fares 1) Tourist Attraction – Site Visits |
Admission Requirements
What do I need to have completed before I can apply to study this course?
Grade 12 or an equivalent qualification
Duration
18 months (6 months per level, N4-N6) full-time