The National Certificates N4-N6 in Tourism is accredited by the Department of Higher Education and Training and Quality assured by Umalusi.
The tourism industry is an exciting and fluid one in which students have to be committed, passionate and willing to display excellent customer service skills. A career in tourism is demanding and requires people with good interpersonal and communication skills, a dedication to quality and good service. Students are thus equipped with the necessary knowledge, practical skills, competence and understanding required for successful employment in the Tourism industry.
Students will be employable in the various sectors of the Travel and Tourism industry in a junior position.
- Airline Ground Crew
- Car Rental Agents
- Foreign Exchange Agents
- Reservation Agents at Inter-City Coach companies
- Junior Travel Consultants
- Tour Operators
- Tourism Information Officer
- Cruise Consultant
- Front Office/Reservation Officers in the accommodation sector
What will I be able to do?
You will be equipped with the skills to provide the traveler with excellent customer service and to effectively and efficiently assist clients with reservations, information and assistance to make their travel experience memorable and hassle-free.
In which industries will I be able to work?
Tourism and Hospitality Industry
What could I do to further improve my skills and my chances of furthering my career?
After completing this qualification and achieving the necessary entry requirements at academic level you will be able to continue studying in a travel and tourism-related field at an institution specifically focused on education and training for this industry, eg. Et Rostec Technical FET College .
Students who successfully complete the qualification will also have the option of being awarded with the National N-Diploma in Tourism once you have completed an 18-month period of work experience in the industry. This N-Diploma is awarded by the Department of Higher Education and Training.
What will I be studying during this course?
N4 CERTIFICATE (Semester 1)
N5 CERTIFICATE (Semester 2)
N6 CERTIFICATE (Semester 3)
|Tourist Destinations N4
Travel Services N4
Tourism Communication N4
Travel Office Procedures N4
|Tourist Destinations N5
Travel Services N5
Tourism Communication N5
Travel Office Procedures N5
|Tourist Destinations N6
Travel Services N6
Travel Office Procedures N6
Hotel Reception N6
|Amadeus (this is optional and is not included in the course fee)
Within Africa Fares and Ticketing (Fares 1)
Tourist Attraction – Site Visits
What do I need to have completed before I can apply to study this course?
Grade 12 or an equivalent qualification
18 months (6 months per level, N4-N6) full-time